Akiva Moderated Chat

A moderated chat event places a screener and a moderator between the public and the talent in order to control the flow of a chat event. The following roles should be defined: public, screener, moderator, and talent.

Audience

• Questions/comments entered by the public are not sent directly to the room (where talent and other members of the public can see), but are routed to control rooms used by the Screener(s) and the Moderator(s)
• Users are restricted from using any types of commands that would control/disrupt the chat event.

Screener

• Receives questions/comments from the public and decides their disposition
• Invisible user (not shown in the user list)
• Receives all the questions from the public
• Selects questions to send to the moderator
• Selects questions to be ignored
• Does not edit the questions
• Cannot talk in the chat room
• Accomplishes their work with the help of a special pop-up dialog on their Java client

Moderator

• The moderator controls the overall flow of the chat event
• Moderators have the role of "Master of Ceremonies" they start and end the event and introduce the speaker
• Moderator receives the (screened) messages from the public via the Screener
• Moderator can edit the message for spelling, grammar and content
• If there is at least one screener, then the moderator does not receive the questions from the public but from the screener(s)
• If there's no screener, then the moderator receives the questions directly from the public
• Moderators can edit any question
• Moderators can send the questions to the speaker, which are seen also by the public
• Moderators can ignore any question
• Moderators can talk to the public
• There is a distinct "moderator color" for the text they type
• Moderators accomplish their work with the help of a special pop-up dialog on the Java client

Talent

• The talent is the person (or persons) who the public is interested in interacting with
• Talent Uses ordinary chat client
• Talent sees the same text as the public
• Talent responds to the questions typing the text of the answer. It is not filtered.

Distributing the questions
Each screener gets a different question to handle in a chronological fashion. Questions are received by screeners sequentially. For example, if there are three screeners: sc1, sc2, sc3 and 5 questions:
question1 » sc1   question2 » sc2   question3 » sc3   question4 » sc1   question5 » sc2

When there is more than one moderator, the system will send each question to a moderator in the same manner as described above for the screeners.

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