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"You always give excellent technical support." - Jane Riff, Intel Corporation

Akiva prides itself on the quality and professionalism of its Technical Support as well as the quality of its software. As an Akiva customer, you are entitled to top-notch technical support for the products and services you have licensed from us.

All users are welcome to use the Online Technical Support Offerings on the right side of this page, but only licensed customers of the Standard and Premium Edition software (including current free trial customers of those products) may use the Technical Support Options below.

Basic Edition customers may use the email and update resources listed below, but are not entitled to the chat and phone support options. Basic Demo customers and end users of the software may only use the resources on the right side of this page.

End users of chat sites and licensees of ChatSpaceFREE may only use the resources on the right side of this page.

 

 

 




To narrow your options, choose the product you're interested in:

WebBoard
ChatSpace
iInteract
MindCruiser

Knowledge Base
Searchable database of commonly asked questions.
 

Boards
Use these conference boards for installation support, user-to-user support, bug reporting, and suggestions.

Community Server 4
Community Server 3
Community Server 2
iInteract 2
MindCruiser
WebBoard 6
WebBoard 5 SQL Server/MSDE
WebBoard 5 Oracle
WebBoard 4 SQL Server/MSDE
WebBoard 4 Oracle
WebBoard Scripting

Documentation
View the installation and user guides.

ChatSpace 3 Premium Edition (pdf)
ChatSpace 3 (htm)
ChatSpace Quick Start Guide (pdf)
Community Server 2.1 (htm)
ChatSpace 4 Quick Start Guide (pdf)
ChatSpace 4 (htm)
ChatSpace 4 (pdf)
iInteract 2.0 (htm)
MindCruiser User Manual (pdf)
WebBoard 5 (pdf)
WebBoard Quick Start Guide (pdf)
WebBoard 6 (pdf)